Company details 

Company Registration Number 0064827
Status of CompanyPublic Limited (Unlisted)
Name of the Legal AdvisorAbbasi and Company, Advocates
National Tax Number3244590-3
Name of Auditor of the companyEY Ford Rhodes

Whistleblowing

Employees are encouraged to report any activity that may constitute a violation of laws, regulations or Company policy.

Contact details: whistleblowing@asapakistan.com

Know your rights

Know Your Rights and Responsibilites as a Bank Consumer (Urdu)

Know Your Rights and Responsibilites as a Bank Consumer (English)

Protecting your payments card

PACRA Rating

PACRA Rating 2026

PACRA Rating 2025

PACRA Rating 2024

Regulatory guideline of e-CIB

To ensure the creditworthiness of its clients, ASA Microfinance Bank (Pakistan) Limited complies with all regulatory guidelines of eCIB. For any queries or complaints related to eCIB, please contact:

Mr. Bilal Farooq

Unit Head – Service Quality & Consumer Protection
📧 bilal.farooq@asapakistan.com
📞 021-35211431 Ext: 168
📍 ASA Microfinance Bank Ltd.

Mr. Inam Ul Haq
Manager – Customer Complaint Management Cell
📧 inam.haq@asapakistan.com
📞 021-35211431 Ext: 169
📍 ASA Microfinance Bank Ltd.

Financial Consumer Protection Framework

Financial Consumer Protection Framework (Urdu and English)